24/7 emergency dispatch
A plumber answers the call, asks what is happening, and gets routed to your address the same day, for burst pipes, major leaks, backed-up drains and anything else that will not wait.
What counts as an emergency plumbing call?
A plumbing emergency is anything actively damaging your home or leaving you without water: a burst or leaking pipe, sewage backing up into a sink or tub, a water heater failing and flooding a closet, a running toilet you cannot shut off, or no water reaching the house at all. These do not wait for business hours, so dispatch does not either: a plumber is routed to your address the same day the call comes in, any hour, any day of the year, including weekends and holidays.
If you are not sure whether what you are seeing qualifies, call and describe it rather than waiting to see if it gets worse. Whoever answers has heard most of it before and can tell you, on the spot, whether to shut off the water immediately, what to do while you wait, or whether it can hold until a scheduled visit instead.
Common calls
Five situations account for most of the calls that come in outside business hours.
A pipe that has split or a fitting that has failed, actively leaking into a wall, ceiling or slab.
Wastewater coming back up through a drain, toilet or floor drain instead of going out toward the street.
A tank that is leaking, has stopped heating, or is making unusual noises before it fails outright.
Nothing coming out of any fixture in the house, which usually points to a main line, meter or valve problem.
A toilet, tap or supply line running continuously and no amount of jiggling the handle fixes it.
Why Tamarac calls look the way they do
A few things about this city and its housing stock that shape what a plumber expects to find.
Tamarac grew fast through the 1970s and again through the early 1980s, so the pipe behind one wall is not always the pipe behind the next, so the emergency plan changes depending on the decade a section of the house was plumbed.
Many Tamarac neighborhoods were platted around lakes and drainage waterways, which means outdoor spigots, irrigation lines and yard drainage see more standing water than a typical inland lot and fail differently when they fail.
Heavy rain during hurricane season can turn a slow yard drainage issue into standing water fast, and a sewer line that is already struggling is more likely to back up when the ground is saturated.
Questions
You are dispatched a plumber the same day you call. How soon depends on your spot in the three-county coverage area and how many other calls are already ahead of yours.
Yes. The phone is answered and plumbers are dispatched every day of the year, including weekends and holidays.
If you can safely reach it, shut off the water at the fixture or the main line to limit damage while you wait.
Yes, cast iron is common in Tamarac’s older sections, and it fails differently than the PVC or PEX used in newer construction.
Ask about it when you call. No pricing is quoted on this site, so the plumber will go over that with you directly before any work begins.
Water will not wait
The line is answered directly, any hour of the day or night.
No obligation. If water is actively running right now, calling is faster than filling out a form.
